How to Fix a Temporary Hold Facebook Ad Account When Campaigns Stop

Meta Description: Running ads and hit a temporary hold on your Facebook ad account? Learn the 3-step process – from checking your payment method to using a backup agency account – to keep campaigns live.

Why “Temporary Hold” Might Suddenly Hit Your Facebook Ad Account?

You’ve launched a campaign that’s performing well — solid CTR, good conversions — and then out of nowhere, you see your account in temporary hold status. Ads stop running, billing shows pending, and panic sets in.

This temporary hold Facebook ad account issue can originate from:

• Banks declining the transaction (card block, 3D Secure failure)
• Facebook’s internal fraud/preventive system triggering a stop

If you don’t act fast, campaigns stall and you lose both revenue and momentum.

Step 1: Check and Re-add Your Payment Method

First, immediately go to Billing → Payment Settings:

• See if recent charges are declined or awaiting verification
• Remove the old payment method, then add a fresh card
• Preferably use a different bank or credit card with international transactions enabled

This quick fix often releases the hold within a few hours.

Step 2: Contact Your Bank and Facebook Support

If step 1 doesn’t work:

• Call your bank to confirm no hold on the charge

• On Facebook, submit a support ticket indicating “temporary hold” with screenshots
• You can ask support to fast‑track release, especially during an active campaign

Step 3: Clone or Switch to Your Backup Agency Account

How to keep performance alive:

• Clone the paused campaign into a buy verified Facebook ad account (agency account you maintain for emergencies)
• Transfer budgets and audiences; continue running while original account resets
• Once payment issue resolves, resume original campaigns

Using a verified agency account is like having a backup engine — essential for uninterrupted ad flow.