If you’ve run ads on Facebook, you may have come across the frustrating issue of your payment being put on hold. This is commonly known as the account facebook with hold problem. It often appears without warning and can interrupt your campaign performance completely. However, by taking some key steps early on, you can reduce the chance of this happening.
Use Old Ad Accounts
In my experience, Facebook is more likely to place holds on newly created business ad accounts. When I first started using a new account, it got suspended quickly and took a long time to resolve. That’s when I learned that using older ad accounts, with a history of stable activity, is much safer.
Also, avoid linking your ads to a brand-new Facebook Page. I once created a new page and waited a week before connecting it to my 8-year-old ad account. Since then, everything has run smoothly. This shows that account history really does matter. You can use both postpaid and prepaid accounts, as long as they have a clean track record.
Verify Identity
A common reason for the account facebook with hold issue is lack of proper identity verification. Facebook looks at whether your profile information is complete and trustworthy. Make sure you add a real phone number and email, and be ready to provide identity documents if needed. These steps show Facebook that you’re a legitimate user.
Use Real Name
Always use your real name when creating or updating your Facebook profile. Your profile photo should also clearly show your face. Avoid fake names, brand names, or irrelevant images. Facebook’s system uses your profile details to assess your credibility. The more authentic you look, the more stable your account will be.
Follow Usage Rules
Violating Facebook’s ad policies can easily lead to your account being flagged. The account facebook with hold situation may be triggered if your ads contain misleading information, inappropriate content, or promote restricted products. Make sure your campaigns follow Facebook’s guidelines carefully.
Maintain Sufficient Funds
Payment issues are another big reason why holds happen. If your card or payment method doesn’t have enough funds, Facebook may immediately pause your account. Always ensure that your credit card, debit card, or linked bank account has enough balance to support your ad spend. A failed transaction can quickly lead to unnecessary delays.
Use Trusted Payment Methods
Facebook prefers payment methods with a strong transaction history. Try to use cards from well-known banks or payment services like PayPal. Avoid temporary or prepaid cards, which often raise red flags. If one payment method causes problems, try adding a new one and setting it as your primary payment option.
Maintain Account Activity
Inactive accounts are more likely to be seen as risky. If you stop running ads for a long time and then suddenly launch a high-budget campaign, Facebook might flag your activity. To prevent this, keep your ad account active with small, consistent campaigns. This builds trust over time and lowers the chances of your account facebook with hold problem appearing.
Wrap Up
The account facebook with hold issue can be a major setback, especially when your ads are running well. But with proper setup, verification, and consistent activity, you can avoid most of the triggers that cause it. Focus on building trust with Facebook through transparency, rule compliance, and stable payment behavior. That’s the best way to keep your campaigns running smoothly and uninterrupted.
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